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Privacy Statement for Visitors to Sites
Tracked by WebTrends Live...

Privacy Principles
Because your trust and confidence is important to us, NetIQ conducts its WebTrends Live business under the following privacy principles:

Principle 1 - No Collection of Personal Information
WebTrends Live does not collect any personal information such as names, ages, phone numbers, addresses or e-mail addresses from visitors to our customer's web sites.

Principle 2 - No Combination of Browsing and Web Traffic Information with Personal Information
Since WebTrends Live does not collect any personal information from website visitors, we do not combine traffic analysis information with personal information such as name, age, phone number or mailing address.

Principle 3 - No Aggregation of Individual Visitor Traffic Patterns across Multiple Sites
WebTrends Live does not collect individual profile information for visitors across multiple sites and does not aggregate information from any other sources about browsing patterns of individual visitors across multiple sites.

Principle 4 - Collection of Non-Personally Identifiable Information
WebTrends Live collects anonymous visitor information like IP addresses, browser types (such as Internet Explorer or Netscape), referring pages, pages visited and time spent on the web site. WebTrends Live collects this non-personally identifiable information for the following purposes: (1) to provide anonymous statistical analysis of web page traffic patterns to our customers for their web sites; (2) to administer our web site and servers, (3) to allow for auditing of our services by third parties, and (4) to improve our services.

Principle 5 - Anonymous Use of Cookies
It is WebTrends Live's policy to use cookies only for more accurate anonymous traffic analysis such as tracking the time/date of the visit, the page viewed, the referrer, transaction information for eCommerce pages. The cookie information does not include personal data such as name, age, phone number, e-mail address or mailing address. In addition, WebTrends Live does not link cookies to personal data such as name, age, phone number, e-mail address or mailing address. As we do not build a database of individual visitors, the data that we do collect is never stored in any individual user profile; the data collected serves only to update aggregate counts allowing our customers to monitor traffic on their site. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies.

WebTrends Live customers use customized JavaScript tracking code provided by WebTrends to track anonymous information about their web site visitors' activity. This code contacts NetIQ's servers, receives a response, and loads an image to the page. This 1x1 image is called a clear gif or web bug. This JavaScript tracking code does not collect personal information such as name, age, phone number, mailing address or credit card numbers from visitors to our customers' web sites. Visitors may elect to opt out of receiving tracking cookies for all sites using WebTrends Live services.

Principle 6 - No Individual Profiling
WebTrends Live does not create individual profiles of visitors. Unlike other tracking services we do not have a database of individual profiles of each visitor. WebTrends Live collects data in aggregate form and data is not recorded or stored about individual visitors.

Principle 7 Third Party Access
Our customers control access to WebTrends Live traffic analysis reports. WebTrends Live does not provide access to anyone other than the visitors identified by our customers. WebTrends Live anonymous traffic data for a customer's web site may be provided to an auditing service upon request from such customer.

Principle 8 - Opting Out of Tracking Cookies
You may elect to opt out of receiving tracking cookies for all sites using WebTrends Live services. To do so, you will need to accept a cookie indicating your choice. Please visit our opt-out page for more information.

For More Information
If you have any questions or comments about this policy, our services, or your experience with WebTrends Live, you can use the Feedback page on our site, or write to us at:

NetIQ Corporation
Attn: WebTrends Live Technical Support
851 SW 6th Avenue
Suite 1200
Portland OR 97204 USA

Last Content Modified: September 10, 2001

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